Send Aria Operations Alerts to MS Teams via Webhook Notification Plugin

Recently I was looking at different options to send alerts from Aria Operations to another system like SMS, Signal, Slack and MS Teams. Sending Alerts to SMS did not seem very secure and requires a gateway (or 3rd party service). Signal was lacking APIs and a bit to complex. Slack works great but was not an option at this time, so I ended up looking at MS Teams integration.

MS Teams configuration

Configure MS Teams Channel

Depending on your MS Subscription and permissions; create a new, or use an existing Team.

Click on the 3 dots -> Manage channel

Under Connectors, Click Edit
Search for webhook
Click Configure on the “Incoming Webhook” Connector.

Enter a name, upload an image and click Create

Copy the URL that is generated and click Done. The URL is needed for the Webhook configuration in Aria Operations.
Close the Connectors Window

Aria Operations Configuration

Download the .xml file for the Webhook Payload for MS Teams Adaptive Card Example from John Dias [here].

Configure Outbound Settings

Login to Aria Operations
Configure, Alerts, Outbound Settings -> Add

Plugin Type : Webhook Notification Plugin
Instance Name : Aria Operations Teams
Uri : the link created during creation of webhook connector in Teams.

Click Test

Note: In my case the test was not successful. From my understanding this is related to the format Aria Operations uses for this test. I ignored the error and proceeded with the next steps.

Configure Payload Templates

Configure, Alerts, Payload Templates -> Import
- Import the downloaded .xml file

Click Edit and go to Payload Details to make changes to the template.
- For example replace the image link and change/add Text.

Configure Notifications

Configure, Alerts, Notifications -> Add

1. Notification

Enter a name, description and enable the Notification Status

2. Define Criteria

This is probably the hardest part, since you don’t want to spam your Teams Channel. In this example I chose to send a Notification for an existing Alert (based on Universe and Alert Scope Critical).

Note; be careful with enabling the Heartbeat option, as this sends repeat notifications as long as the alert is active.

3. Set Outbound Method